Responsible Gaming

HotShot Casino is committed to a safe, fair, and player-first gaming experience. Gambling should feel like entertainment - something you choose to do for fun, within limits that work for your life and budget.

This page shares practical ways to stay in control, signs that play may be becoming stressful, and the support tools available to help you take action early if you need to.

What safer play means at HotShot Casino

Safer play is about balance, awareness, and making informed choices before and during your session. It means setting boundaries you’re comfortable with, understanding the odds and the costs, and keeping gaming in the “fun” category - not as a plan for income or problem-solving.

Healthy gaming habits look different for everyone, but the goal is the same: play in a way that fits your finances, your mindset, and your day-to-day responsibilities.

Our commitment to player protection

HotShot Casino treats gaming awareness as an essential part of the overall experience, not an afterthought. Our approach is built around:

Clear information so you can make informed decisions about gameplay, payments, and promotions Account-level tools designed to help you set limits and manage time Support options that are easy to access if you have questions or want to take a break A culture of early action - it’s always easier to adjust habits sooner rather than later

If you ever feel that gaming is becoming harder to manage, we encourage you to use the tools described below and reach out for help.

Simple habits that help you stay in control

Small choices made ahead of time can make a big difference. Consider these practical routines:

Set a spending limit before you start and stick to it, even if you’re having a great run Decide your session length in advance, then stop when you reach it Take regular breaks - a short pause can reset your focus and help you stay intentional Avoid playing when you’re stressed, upset, tired, or under the influence of alcohol or substances Never chase losses - increasing stakes or deposits to “get it back” often leads to spending more than planned Keep gambling separate from essential expenses like rent, bills, groceries, and savings Review your account activity occasionally so you understand your patterns over time Treat both wins and losses as part of the entertainment cost, not a financial strategy

If you use promotions, it also helps to read key terms (like time limits and wagering requirements) before opting in. If you want to check current offers, visit the Promotions page and only choose what fits your budget and schedule.

Warning signs worth paying attention to

Sometimes the shift from casual play to unhealthy play is gradual. Paying attention to changes in mood, behavior, and spending can help you respond early.

Common warning signs include:

Spending more than you intended or depositing more often than planned Playing longer than you meant to, especially late into the night Trying to win back losses immediately or feeling pressure to keep playing Hiding gambling activity from family or friends Feeling anxious, guilty, or irritable about play - or feeling relief only when gambling Borrowing money, using credit you can’t comfortably repay, or falling behind on bills Thinking about gambling constantly or finding it hard to focus on other things Letting gaming interfere with work, sleep, relationships, or daily responsibilities

If any of these sound familiar, you’re not alone - and you don’t have to “wait until it gets worse” to take a break or ask for support.

Account tools that support healthy limits

Player protection tools are designed to make boundaries easier to keep. Availability can vary by account type and region, but the most common options include:

Deposit limits - cap how much you can add to your account within a set period Loss limits - limit how much you can lose during a defined timeframe Wager limits - control how much you can stake over a period of time Session limits - set a maximum session length to reduce unplanned extended play Reality checks and time reminders - periodic prompts that help you track time spent playing Cooling-off periods - short breaks that restrict access for a set time Temporary account suspension - pause your account if you need longer breathing room Self-exclusion - block access for an extended period when you need a stronger boundary Transaction and gameplay history - review deposits, withdrawals, and activity to spot patterns

If you don’t see a tool you’re looking for in your account settings, contact our support team and ask what options are currently available for your account.

Time-out vs. self-exclusion: choosing the right break

Taking a break is a healthy choice - not a punishment.

A cooling-off or time-out option is typically best if you want a short, defined pause (for example, a few days or weeks) to reset habits, reduce impulsive play, or focus on other priorities.

Self-exclusion is intended for longer periods when you feel you need stronger support to stop playing. During self-exclusion, access to your account is restricted for the selected duration, and it can’t be easily reversed on impulse.

If you’re unsure which option fits your situation, start with the more protective choice. You can also reach out to support for guidance on how each option works on HotShot Casino.

Adults only: age restrictions and underage prevention

HotShot Casino is for adults only. Underage gambling is not permitted.

To support age and identity verification, we may use account checks and request documentation when needed. If you share devices, we recommend using device-level restrictions and keeping your login details private to prevent anyone underage from accessing your account.

When to reach out - and how we can help

If gambling stops feeling enjoyable, or if it starts to feel stressful or difficult to control, getting support can help you regain balance quickly.

You may want to take one or more of these steps:

• Use limit-setting tools or take a cooling-off break
• Choose self-exclusion if you need stronger protection
• Talk to someone you trust about what’s been going on
• Contact a professional support service in your area

For HotShot Casino account help, you can use live chat or email support at support@sciplay.com. You can also check the FAQ section for common questions about account settings and play management.

Support resources you can trust

Support is available, and it doesn’t require hitting a “rock bottom” moment. If you’re worried about your gambling - or someone else’s - consider contacting a licensed counseling provider or a recognized responsible gambling organization in your country or region. Many offer confidential chat, phone, and therapy options, along with practical tools for changing habits.

If you ever feel at risk of self-harm or in immediate danger, contact your local emergency services right away.

A shared responsibility: our role and your role

HotShot Casino can provide information, safer-play features, and access controls. You play an important role, too - setting limits that reflect your real budget, using tools honestly, and checking in with yourself about why you’re playing and how it feels.

If gaming is no longer staying within your comfort zone, taking action early is a strong choice. Keep it enjoyable, keep it balanced, and use the support tools whenever you need them.