Terms and Conditions

These terms and conditions govern your access to and use of the HotShot Casino website, your player account, our casino games, promotions, and related services (together, the “services”). HotShot Casino is the operator of this platform.

By visiting the website, creating an account, depositing funds, claiming an offer, or playing any game, you agree to follow these service terms and any additional rules shown within the cashier, promotions, or game interfaces. This page is designed to set clear expectations and explain the main rights, responsibilities, and restrictions that apply when you use HotShot Casino.

Who Can Use HotShot Casino (Adults Only)

HotShot Casino is intended for adults only.

To register and play, you must be at least the legal gambling age in the jurisdiction where you are physically located. It is your responsibility to confirm that online gambling is legal where you live and where you access the services.

We may restrict or refuse access in certain countries, regions, or locations, and we may use reasonable methods (including geolocation or account checks) to enforce location-based limits.

Creating an Account: What We Expect

To use real-money features and promotions, you’ll need to register a player account. When you create an account, you agree that:

• The information you provide is accurate, current, and complete.
• Your account is registered in your own name and for your personal use.
• You will keep your details updated if they change (such as email address or payment information).
• You will not create more accounts than we allow. If we reasonably believe multiple accounts are being used to gain an advantage, promotions may be removed and accounts may be restricted.

We may limit registrations or decline an application where required for operational, legal, security, or responsible gaming reasons.

Identity Checks (KYC) and Account Verification

To help protect players and the platform, we may request verification at any time, including before allowing withdrawals or when certain account activity triggers a review.

Verification may include requests for documents or information to confirm:

• Your identity and age
• Your address or location
• Ownership of a payment method (such as a card or e-wallet)
• The source of funds or other details needed for security and compliance checks

If requested information is not provided within a reasonable time, we may limit account features (for example, restricting withdrawals) until verification is completed.

Keeping Your Account Secure

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs through your account, whether or not you personally authorized it.

Your account is personal and cannot be shared, transferred, sold, or used by another person. You must not allow anyone else to play through your account or place bets on your behalf.

If you believe your account has been accessed without permission, contact support as soon as possible so we can help secure it.

Deposits, Withdrawals, and Account Balances

HotShot Casino supports a range of payment options, which may include ACH, Visa, MasterCard, Discover, and Skrill. Availability, limits, and processing times can vary based on location, your bank or provider, verification status, and internal security checks.

Key points to expect:

• Deposits are typically credited after the transaction is approved by your payment provider.
• Withdrawal requests may be reviewed before approval to help prevent fraud, payment disputes, and unauthorized activity.
• We may request additional verification before processing a withdrawal.
• Your displayed balance may include separate categories such as real-money funds and bonus funds when a promotion is active.
• Fees charged by third parties (banks, card issuers, or e-wallet providers) are outside our control.

We aim to handle transactions fairly and promptly, but we do not promise that every method will be available in every region or at every time.

Bonus Rules You Should Know Before Opting In

Promotions may include deposit matches, free chips, free spins, cashback, and loyalty rewards. Each offer can include its own bonus terms, which apply in addition to these platform rules. Always review the promotion’s specific conditions before opting in, since details can differ between offers.

Common bonus conditions may include:

• Eligibility requirements (such as location, account status, or verification)
• Minimum deposit requirements (where applicable)
• Wagering requirements and contribution rules
• Time limits to meet wagering requirements
• Game restrictions (only certain games may contribute)
• Withdrawal conditions, including how withdrawals affect active bonuses

Current promotion examples (may change)

The following are examples of offers that may be available at different times and are subject to change, suspension, or removal:

• Welcome Bonus (code WELCOME200): 200% match up to $500, 35x wagering on bonus plus deposit, minimum deposit $20, valid for 30 days from activation, eligible games may include slots, keno, and scratch cards.
• No Deposit Bonus (code FREECHIPS25): $25 free chips, 50x wagering, selected slots, valid for 7 days from activation. Maximum cashout from no-deposit offers is $100.
• Free Spins (code SPIN100): 100 free spins on Starburst, 40x wagering on free spin winnings, minimum deposit $30, valid for 14 days from activation.
• Reload Bonus (code RELOAD50): 50% match up to $200 on Mondays, 30x wagering on bonus plus deposit, minimum deposit $25, eligible games may include all slots.
• Cashback: 10% cashback on net losses, weekly calculation (Monday to Sunday), 10x wagering, eligible games may include all games.
• Loyalty points: points may be converted to bonus cash with 1x wagering.

Unless stated otherwise in an offer’s specific rules, bonuses are non-sticky. This generally means bonus funds are separate from your cash balance and may be forfeited if you withdraw before meeting the wagering requirement.

Game Access and Service Availability

We work to provide reliable access to games and services, but availability can vary based on:

• Your location and local restrictions
• Device type, operating system, and browser compatibility
• Scheduled maintenance and updates
• Software changes, provider outages, or technical issues

Some games, features, payment methods, or promotions may be added, removed, suspended, or limited at any time. We do not guarantee uninterrupted access or that every title will always be available.

Fair Play Standards and Prohibited Conduct

Using HotShot Casino means playing fairly and using the platform for its intended purpose. You agree not to engage in conduct that harms the integrity of gameplay, promotions, or payments.

Examples of prohibited behavior include:

• Fraud, attempted fraud, or using false or misleading information
• Collusion or coordinated play intended to gain an unfair advantage
• Chargeback abuse or knowingly disputing legitimate transactions
• Bonus abuse, including creating multiple accounts or using loopholes to gain promotional value unfairly
• Attempts to manipulate games, results, promotions, or platform systems
• Use of unauthorized software, bots, scripts, or automated methods
• Accessing the services on behalf of another person, or letting someone else use your account

We may investigate unusual play patterns or transaction behavior to protect players and the platform.

When HotShot Casino May Restrict Service or Close an Account

We may refuse service, limit features, suspend promotional eligibility, delay or freeze transactions for review, or close an account when we reasonably believe that:

• These conditions of use have been broken
• Verification is incomplete or information provided appears inaccurate
• There is suspected fraud, chargeback risk, bonus misuse, or security concerns
• A legal or regulatory requirement applies
• Responsible gaming concerns indicate that restrictions are appropriate

Where practical, we aim to take reasonable and proportionate action and to communicate with you through your registered contact details.

Handling Errors, Game Malfunctions, and Technical Interruptions

From time to time, errors can occur. These may include system outages, interrupted sessions, incorrect displays, misapplied promotions, incorrect balances, or game malfunctions.

If an error occurs, HotShot Casino reserves the right to correct obvious mistakes and to address the impact of technical issues in a fair and reasonable way. This may include adjusting an account balance to reflect what would have happened without the error, voiding gameplay affected by a malfunction, or correcting a promotion that was applied incorrectly.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If gambling stops feeling fun or starts causing stress, we encourage you to take a break and seek support.

Responsible gaming tools and account restrictions may be available, depending on your location and account settings. You can also visit our Responsible Gaming page for guidance and resources.

Intellectual Property and Permitted Use of Site Content

The website, brand elements, graphics, text, software, and original materials are owned by HotShot Casino or used under license from our partners.

You may use the site for personal, non-commercial purposes in line with these service terms. You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit any part of the services without written permission.

Third-Party Providers and Linked Services

Some parts of the services are provided through third parties, including game studios, payment processors, identity verification partners, and technical vendors. For example, certain games may be supplied by providers such as Bally Technologies, Barcrest, Pragmatic Play, and Williams Interactive (WMS).

We may also provide links or integrations to third-party services. While we choose partners carefully, third-party services may have their own terms, availability limits, and operational rules.

Liability Limits in Plain Language

We work to operate the services responsibly, but we are not liable for losses or damages arising from circumstances outside our reasonable control or from misuse of the platform. This can include:

• Internet disruptions, device failures, or unsupported configurations
• Mistakes caused by user error (such as entering incorrect payment details)
• Third-party outages (payment networks, hosting, game provider downtime)
• Security incidents not caused by our failure to take reasonable protective measures
• Events commonly treated as force majeure (such as major infrastructure outages)

Nothing in these site terms limits rights that cannot be excluded under applicable law.

No Promises of Constant Availability

The services are provided on an “as is” and “as available” basis. While we aim for stable performance, we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Service Terms

We may update these terms from time to time to reflect operational changes, new features, security improvements, or legal requirements. The latest version posted on the website applies from the date it is published, unless stated otherwise.

If you continue to use the services after an update takes effect, that use indicates acceptance of the updated terms. We recommend checking this page periodically.

Other Policies That Also Apply

Depending on how you use the platform, additional policies may apply. These may include our:

• Privacy Policy
• Cookie Policy
• Bonus terms for specific promotions
• AML/KYC-related policies or notices (where applicable)

These documents are intended to work together with these platform rules to set clear expectations about privacy, promotions, and account protection.

Contact HotShot Casino Support

If you have questions about these terms, account rules, or how the services work, our support team can help.

You can reach us via live chat (when available), our on-site FAQ, or by email at support@sciplay.com.

Using HotShot Casino is meant to be straightforward and transparent. These conditions of use exist to protect players, support fair play, and set clear guidelines for accounts, payments, promotions, and gameplay. Continued use of the platform means you agree to follow the current version of these terms.