Support

HotShot Casino

At HotShot Casino, we're all about making your gaming experience smooth, enjoyable, and hassle-free. We understand that questions and concerns can arise anytime, and that's exactly why our friendly, knowledgeable, and dedicated support team is always on standby, ready to assist you around the clock.

Multiple Ways to Reach Us

We offer several convenient ways to ensure your concerns are addressed promptly:

  • Live Chat: Connect instantly with our friendly support team, available 24/7. Typical response time is immediate, making it ideal for quick answers.
  • Email Support: Prefer writing out your queries? Send us your questions at support@sciplay.com , and expect a detailed response within a few hours.
  • FAQs & Help Center: We've compiled answers to the most common questions in our extensive FAQ and Help Center. This is the perfect first stop for immediate assistance on topics like account management, transaction queries, bonus information, and gameplay tips.

Knowledgeable and Committed Support Team

Our support specialists are well-trained, experienced, and passionate about helping. Whether it's resolving account issues, explaining transactions, or guiding you through gameplay questions, our team is here to ensure your gaming experience remains enjoyable and stress-free.

At HotShot Casino, your satisfaction is our top priority. Never hesitate to reach out—our team is always ready and eager to help you get back to what matters most: having fun and winning big!